Silver Rail Property MGMT

A great appreciation for managed property and our property owner, they have been very helpful in the past 2 and half years. They are really quick at response and also very responsible as well. Unlike other Property managers, they are really looking after you.

Melvyn and her team were super quick attending all of my doubts, they are diligent and they're focused on giving an excellent customer experience.

In 20 years of renting, ive never lost a bond. I respect the home i live in, and use the recommended bond cleaner. Unfortunately, Tim Nance likes to put a challenge on your good honest streak. Living in a home with collapsed sewage due to tree roots, giving off a putrid smell, nothing was never done. Alarm system going off constantly to the stage i had to put tape on the sensors, nothing done.

But when it was time to move out, Tim was very crafty, charging us $900 dollars for basic pruning using a yard tidy guy that got his abn only a few days prior. charging us $600 for water marks left on floor from his recommended bond cleaner. And wanting already very worn carpets replaced at our expense when the owners were going to re-carpet and repaint before next tenant anyway.

This is the wonderful experience you get from Tim Nance at Managed Property. We had to fight all the way to tribunal as he would not reply to emails, just happy to bill us. if you want to be challenged on your honest ways as tenants, Tim Nance from Managed property is your man! On ya Tim, and your made up groundskeeper that was only a few days old in his trade.

We leased a property through Managed Property and found all communication and issues were responded to in a really prompt manner. Super easy to deal with compared to other real estates we have experienced. Very quick to forward info to owners and advise of outcomes as well. Staff are lovely.

Very disappointed with Melvyn and managed property. There was no bond clean done upon our arrival, carpets were disgusting and Melvyn was very slack with his responses and would just ignore questions he did not want to answer. Sent us fake receipts of carpet cleaning then told us one thing via email and another via phone calls. Will definitely be avoiding this realestate at all costs!

My Partner and I have been going through the process of renting a property whilst in another state - and not to mention a global pandemic! The managed property team, especially Faith and Janelle, have been nothing but helpful, understanding and quick in their responses whilst assisting us. In a very stressful time the team was able to make the proccess very stress free. Thankyou so much.

The Managed Property Team at Hamilton QLD are very professional and timely in their responses. They action requests quickly and provide an excellent level of customer care. They treat both property owners and tenants with equal respect and collaborate in a way that achieves positive outcomes for both parties. It's been a pleasure to deal with them.

I have actively sought properties managed by them due to their great service. They provide regular feedback and industry specific advice which catered to all my rental inquiries. The team actually made me feel welcome and confident to contact them when I had an inquiry. Thanks team!

My husband and I switched our investment property to Managed Property about 6 months ago, we chose them because they were better value than our previous manager. They have turned out to be far more responsive also and we have had a great experience with them as a business. A big thank you to the team for being so helpful during this time.

Managed Property have been our agents for several years. We've worked with both Jasmin and Janelle and couldn't fault them - they are diligent, friendly and great at what they do. We've also recommended Managed Property to friends and family, all who have had a similar brilliant experience. Recently, we had an emergency issue at one of our properties and Janelle went above and beyond to resolve this for us. She worked weekends and nights to liaise with us, our insurer, tenants and the repairer. We are so grateful! Thanks Janelle!

I have been renting with Managed Property for over 2 years and they have been absolutely wonderful to work with. They always get back to me quickly and always help with any problems/ queries I have. Jasmin has been my main contact and she's very professional, helpful and friendly. I'm so impressed with the service I have received.