Frederick Ken CPM

Awesome family-owned reality company with friendly employees!

Trash management company, don't care about their tenants all they want is money. Privileged POS.

No one answers their calls. They're scammers. They took our personal information and ran with it

This is an "exit" review. I rented from KFR for almost 2 years (22 months). This was my first apartment in San Diego after moving across the country from Miami, FL. Jaime showed me the apartment, looked over my application, and had my lease ready within two days because I was in town for a short period prior to moving for the purpose of looking for housing.

The process of signing the lease and renting was as smooth as it could've ever been. Once I was all set up, I moved in! The location was amazing for the price and everything about my experience was great. Paying rent was online and super painless. Maintenance requests were fulfilled almost always the next day. And if I had any questions about the lease or the property, my emails were always responded to quickly with answers. Jaime and Rachel are always willing to help.

I moved out of my apartment for a larger place. Because I was looking for a good deal I had to break my lease. Jaime and Rachel helped me figure out my options and allowed me to transfer my lease. The entire process was painless! I would definitely rent from KFR again.

Very happy with KFR Star Realty. They helped my family find our new home when we relocated to San Diego from the LA area. Friendly, helpful staff!

KFR was great to work with, Zak was very profesional very responsive to all emails and questions. Upon job completion and invoice submitted Zak sent a check very quickly. Will definitely continue to do work for KFR.

Great property management company. All are very friendly. From ower to maintenance crew. I've delt with them for 15 1/2yrs. They are always on top of fixing things and attending to your needs.

Rachel is a great human being. She went above and beyond for me and my family. We are now renting a house in Clairemont. I would recommend this management group to anyone!

KFR was great to work with. Maintenance requests were handled promptly. Pricing was fair. Very friendly too. I Rented a house in north PB for 18 months.

As an owner, if you want to pay a company to do nothing for you or your tenants, this is the place for you. Absolutely useless.

Trying to get ahold of them. Good luck. They never answer the phone. Don't replay by email. And when they finaly deside to get a hold of you it's too late they have rented their unit.

This company is dishonest. Will go back on their word and furthermore rent dirty properties for anyone to live in. My experience with them was horrible I verbally had an agreement with office staff took my money and didn't follow thru on way was said staff at this company are dishonest and will legally cause you problems for no reason if you are a person that doesn't have much money I wouldn't recommend even wasting your time at this company they should be a little more considerate of there tenants!

Wonderful company! While property management companies as a whole have a reputation for slow processing, poor customer service, and apathy towards tenants, KFR Star Realty is anything but that! All of our maintenance calls have been handled within 24 hours of them being reported, the customer service is excellent, and we feel we have a relationship of trust with our property manager. Thank you KFR Star Realty!

I find their application requirements rather invasive for just renting an apartment. I just wanted to rent a unit, not purchase the entire complex that required a security clearance. Their rental requirements are as follows: 1. Gross income to be 3 times the rent. 2. Same source of income for the past 6 months. 3. No bankruptcy, eviction/unlawful detainer within the past 5 years. 4. Favorable and verifiable credit and rental history. 5.

A thorough background check is conducted on every applicant which includes details on credit, past evictions, and criminal history. 6. Reference checks are conducted with past landlords. 7. Income is verified.

No wonder this realty company only has 2 stars. They have no consideration for customers. I had an appt. booked to view a duplex in the bay park area of San Diego. I showed up early and found two other perspective renters. After ten minutes past the appointment time one lady decided to call to find out why they were late. It turns out kfr decided to lease it earlier despite multiple appointments and without notifying anyone. This was a huge inconvenience to say the least. Now that I've seen the reviews of this company I will definitely not ever do business with this company.

They have zero consideration for the loyal renters and give no one any chances. They suck! I wouldn't rent from them ever again! Their apts on 51st are a nightmare! Super small and full of roaches! Steer clear and far, the owner is a douche bag, talk about robbery. Smh

I moved from the east coast and KFR Star Realty was really helpful in making my move as painless as possible. They were great about getting me set up and maintenance as never an issue that wasn't resolved within 24 hours. Their properties are great and the rent is very reasonable. When we had to move out slightly before our lease, we just had to find someone to take over (easy!) and that was that! They were really wonderful. Now that I'm thinking of moving back to the area, the first call I will make will be to KFR Star Realty.

I'd give no stars if possible. Viewed a property today that I really wanted, ran around like crazy to get the app in ASAP before anyone else and handed it in at the showing at the property, then called the office to let them know I was the first person with an app and paid fee. They rented to someone else anyway without even running my app despite the fact that I was first.

Otherwise known as unfair renting practices. I'll be filing a formal complaint as well, my family won't find a similar property for the price and location and there's no reason we should have missed out on the opportunity other than their incompetence.

This is the worst company and office staff that I have ever encountered. Every call made to this office results in nastiness and bad service. I am an HOA President and have since contracted with another management firm. The staff and Ken frederick are incompetent dinosaurs. This business is destined to fail and I sincerely hope it does as to not victimize any other properties or Homeowner's Associations.

We fired KFR Star Realty as a property manager in June 2012. They used to hire their own company to do the repairs. They charged us a rate greater than the rate agreed to. In addition, they used to make the mortgage payment. When we refinanced we found that Geoff did NOT make several payments on time. As a result we had to pay a penalty, otherwise the refinancing would not close.

I met with Geoff in August 2013 and showed him the over charges for the repairs and the penalties for the mortgage payments. He said, he will check his statement and get back to me. I sent him several messages. He NEVER responded. I advise property owners to be very careful with KFR Star Realty. They would be much better served with another far more credible property manager.

Absolutely atrocious, avoid! Here are my friend's and my experiences with these people: My friend: staying in a rental condo, they discovered a plumbing issue behind the wall. We're talking sewage here. It took months to fix because these people refused to cover moving expenses or to put them up somewhere else at no cost to complete full-on repairs. Eventually, they let my friend out of the lease and she moved away.

My experience: since my friend moved away and repairs have not yet been completed, I got the OK from her to use her parking spot for my bike. On a Saturday, I got home from work and went upstairs to change over and eat. 35 minutes later, I went outside to go for a ride and my bike was GONE. No notice, no note, and best of all, they didn't even need the parking spot - there was plenty of parking and Cheryl Peacock, the miserable person she is, decided it was a good idea to ruin someone's weekend and pay $325 to the towing company just for the sake of being nasty.

There wasn't even an effort made to find out whose vehicle it was - and everyone who lives here knows the two people that use the vacant spot for short-term motorcycle parking (street parking is inherently dangerous due to ease of theft or getting knocked over, which for a bike, is often a total loss/salvage title) before getting a chance to move them in tandem spots. Cheryl also had a nasty attitude on the phone and instead of offering an apology started yelling and hung up. Geoff is yet to return my call, days later, so I have 0 faith that they even care about how they interact with people. My advice is to avoid dealing with these people, so they either have to adjust their attitude or go out of business.

I have rented for over six months with this company, when I have called and left a message for maintenance I have gotten a response the next day. If you don't call them back you won't get a second call so they are not great on the follow up. But I have had no other problems with them and my rental property is kept in good shape and clean.

I have had people over and a few times been loud late on occasion and have never received any notice from the company, maybe I have more tolerant neighbors. And the rental prices are really decent for the area I live in and what I find MOST important is they don't require leases, which I was looking for, so if you like month to month this is your company to go through because that is a sometimes a tricky option to find in San Diego.

This company is impossible to get a hold of. Doesn't matter how many times you call, leave a message, or call back "during business hours". Sends out violation notices frequently and never even check to see if they are true. STAY CLEAR! Thank you for your reply, that is the number I called. You were also unwilling to deal with and empty apartments alarm going off 24/7 for a week. So happy that I moved!

Rented an apartment from KFR for about 9 months over in north park this year. Art was a cool guy I believe he is the office manager & whenever I needed something he always rushed to get it fixed (e.g. sink, toilet, etc). i accidentally mailed my money order with my car payment and told them i would be late and they were totally cool with it and understood.

I would've given 5 star but there was a confusion when i gave my 30 day notice. i took my rent into the office and told them verbally i was giving my 30 day notice & everyone seemed fine with it. well when it came down to moving out they told me they never received a written notice, i explained to them what happened. they said i would need to remain in the apartment for another 30 days. LUCKILY the person i was going to move in with understood and held it for me since i gave him my deposit. and the other issue i had was with my refund on the deposit. the place was small but had carpet. they ended up charging me around $125 to clean 2 small rooms. But I have to say I would rent from them again because overall my experience with them was pleasant.