Myan Property Management

The lack of communication and lack of caring of their residents. Just shows they all really care about the money they make. Ever since they took over Esencia Apartments @ Garland, TX they managed to turned it inside out. Low out of dated apps for payment, just payment. You can't make work orders on the app. No ahead of time inconveniences, shutting down water pipes, waste pick ups to far apart. They don't have my respect nor my trust.

Horrible! Tell me how 1 manager can do something but when the new manager comes, she says "ITS NOT ME. ITS CORPORATE!" My hours at work are still really nothing but they dont care. Charged me a $150 late fee. If I had to split my rent in 2 what makes them think a single mom has an extra $150. That they say HAS to be paid even tho the full amount of rent is paid and if the late fee is NOT paid, they file an eviction. I wish I never moved into this apartment. Calling corporate does nothing.

"Myan Management treats their residents like trash." nothing works no dish washers no repairs no maintenance personnel for the year of 2021. The front office is rude and tells you we are just here to collect the rent payments everything else is out of their hands. DO NOT MOVE HERE! They purchased the property from someone else and they are terrible.

Critical: Professionalism, Quality, Responsiveness, Value Creek on Calloway apts Never moved in because of horrible communication I was told my $50 was non refundable and I could get my 200 deposit back if I wasn't approved or if I didn't accept/invitation or lease which I never did and they won't give me my deposit back. Someone stealing money

I am having problems getting internet installed in a timely manner to bd able to do my job. The manager on premises i have talked to numerous times and can't seem to get problem taken care of and the last time i talked to her she hung up on me. Tried to talk to regional manager she was no help what so ever. I tried to call her supervisor and had to leave a voice mail.

I just want my internet installed. It is not my problem they habe a wiring issue they need to get it fixed quickly. I paid a substantial amount of money prior to moving in and they want their rent paid on time which is what pays their paychecks. I am trying to do my job for the government and I need internet to to do my job. I just want it fixed immediately, not wait two or more weeks that is unacceptable.very upset new tenant.

I worked for them briefly this year. They owe me an entire paycheck that was suppose to be deposited directly into my account a week ago. They said my bank declined it but I got paid from my new employer today with the same bank information. They said they would mail me a check. I asked to have it overnighted and receive tracking for it. I still have yet to get an update or my money for my commissions.

I have Bill's that I cant pay because I havent gotten this money. All I want is what I'm owed and I cant get anyone to message me about overnighting it and sending tracking info.

When I entered my apartment, there was mold in my washer and shower, my toilet was loaded with a dump, a kitchen drawer was missing, the dryer was broken, and half of my outlets weren't covered. I have lived here for 2.5 months and management has done NOTHING. NONE OF THESE ISSUES HAVE BEEN RESOLVED. I cleaned the shower and washer after waiting 4 days for the cleaning crew-it never came.

It took hours to get both clean. I have sent 25 emails, dropped by the office 10x, called the the leasing office 15x, called Myan Management (the management company) 3x, and nothing has changed. I'd argue that my conversations with the Myan office have been some of the worst I've ever had too. They are completely not understanding, are not helpful, and refuse to return phone calls or emails. I have only been able to talk to a secretary-no one else will respond. Do not rent from them.

I wish I could give zero stars, when i lived at crosby which was owned by them back in 2016 it was the worst place I've ever lived. When I was there they had no internet, the worst cable service and my upstairs neighbor flooded her place which messed up my bathroom and bedroom. I complained for months for someone to fix it, they ruined my clothes and furniture just spackling over it.

I got sick with mold poisoning in my lungs and was hospitalized. they didnt believe me I called corporate and someone from this company came down looked me in the eyes and said "Are you sure you dont just want to move because you cant afford to live here" To top it off they've tried to sue me twice for not paying them which I did! ruined my credit, never got my deposit, or an I'm sorry or anything dont move here its not worth it worst 3 months of my life living there! ALSO DONT MOVE INTO THE TIMBER APARTMENTS IN LAWTON OK THEY ARE OWNED BY THE SAME COMPANY! Update: The company replied but I guess they didnt read what I wrote since I said someone from their company came down and insulted me when I filed a complaint.

I digress they still run timber apartments in lawton ok and I always strongly recommend no one live there ever based off my experience with this company. seeing there low reviews on google is not shocking

I was fired due to collections being subpar during holiday time and the fact our maintenance team couldn't handle the demands of the property. However there was no support from upper management when it came to addressing my staff or even stepping in on property level see what could be done to improve the issues they were having. Instead I was belittled and told I was inexperienced by my supervisor when I asked for assistance in how to handle situations.

AVOID THIS COMPANY AT ALL COSTS! This management company is truly awful. As residents, we were sent a notice to vacate a full month before our lease was up. After trying to call the leasing manager multiple times on a disconnected phone number(that was included on the notice to vacate), sending multiple emails that were never responded to, and having to go into the leasing office that was at a separate property, I discovered their records indicated our lease was over 9 months prior to getting the notice and 10 months before the actual end date of our lease.

Now that we have thankfully left this terribly managed property, I am having to call everyday to figure out when I will be getting my security deposit back. If your complex is being managed by this company I feel your pain as they are a truly dispicable company. I wish I could rate this company ZERO stars. It's what they deserve.

I would give 0 stars if I were able! As a Christian I care about your well-being. I had a bullet shot through my 5 year old daughter's room and management did not care. Mayan Managent as well did nothing although this disrupted my and my daughter's peace and quiet that we are entitled to by Texas law as a right and did not allow me to break my lease although our safety was at jeapardy.

The police confirmed it was a bullet coming in through the outside and Tracy the manager argued that it was not although she came to look at it, the police said it was and I have pictures to prove this. This apartment had about 5 managers within the year that I lived there. All were nice except for Tracy, the existing manager. She called me a liar to my face on several occasions.

Another occasion was when trying to go to the office to give a money order for rent saying I was not there when they were at lunch, which again I took a picture of and was blatantly rude to me. I have never had a manager this hateful and rude, ever! The office does not have a "Will return at." sign it hours of operation sign at all and I waited in the parking lot with 6 other families waiting for Tracy too come back for 45 minutes.

Extremely unprofessional! Mayan management did not seem to care about her awful customer service and continued to try to get as much money out of me as they could at the end although I paid rent on time the entire time living there and was a very good and quiet tenant. On top of all of this, if someone is smoking above you or near your unit, the smoke seeps through the vents, exposing you to second hand smoke.

You can hear every footstep upstairs, every noise, every voice and there is a lot of yelling from tenants all around you. When I talked to management about this they did not care either. Please run way from this place and do not give Windsor Townhomes on Altoona drive, aka Myan Management your business. 6/28/2018