In the highly segmented hotel market that exists today, a company must know its position to successfully distinguish itself from a wide array of competitors. And, it must have a clear, focused vision of its future. At Cooper Hotels, we know our position in the hospitality industry. With a portfolio of consisting of 17 hotels and revenues in excess of $100 million, we are a significant player in the lodging industry. Our hotel products include full-service, all-suite, extended stay and limited service operations.

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History Report

In 1962 Irby Cooper and his father, Louis, entered the hotel business. They formed CSS Hotels with two partners – Raymond Shainberg, a Memphis attorney, and his father-in-law, Louis Sturman. They started by purchasing the Holiday Inn franchise for Gatlinburg, Tennessee, then a mountain village.

Mission and Values Report

They are our most important asset. Their involvement, teamwork and commitment set the Cooper Hotels apart from the competition. Programs, services, and facilities are designed and operated with superior quality, to achieve our goal of satisfying the needs and desires of our guests. The quality of our product and service creates guest satisfaction, our number one priority.

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