We handle the details so you can focus on the most important thing: your quality of life. The Ravenel Associates team works tirelessly behind the scenes to make sure all our Lowcountry communities provide ideal environments for people to live comfortably and preserve valuable assets. With over 30 years in the community management business, Ravenel Associates matches each community with an experienced, knowledgeable, and skilled association manager who takes care of your community's every need, so you don't have to.
Services
Maintain vendor workers compensation and liability insurance forms as well as accurate working files. Maintain minute and resolution books. Process incoming mail. Follow board procedures on legal work for collections and approved payment plans for owners. When necessary, communicate with attorneys on board approved collections.
Pay your assessments with automatic ACH deposits by filling out the authorization agreement. Pay your assessments online through your community portal. Register for a new account or log in as a returning user to view your account balance and make payments. Checks should be made payable to your community (not Ravenel Associates) and should reference your account number.
Ravenel Associates is a leading community management company with over 30 years of history in the Lowcountry. We're seeking a full-time portfolio manager to join our team for a longstanding career. Candidates interested in an enduring community management career must be professional in both appearance and character, with a commitment to the highest level of customer service.
If you are a title company, closing agent or mortgage holder needing documents, forms or certificates to facilitate the sale of a property in a community managed by Ravenel Associates, you can order those online. We work with HomeWise Docs to quickly and efficiently provide these documents as a turn-key outsourced vendor.
Reviews (8)
Erick
Jan 23, 2022
Averi Morgan
Jul 13, 2021
Terrible customer service. They are not responsive and the community manager continually "slow rolls" action on fixes unless it's a "critical" issue. For over two years now I, and my immediate neighbors, have been requesting assistance from the HOA to re-sod our back yard area which is 90% dirt. This causes a muddy and unusable area. About a year and half ago there was an attempt to re-seed it, but it failed. Starting 6 months ago I've been trying to reach out to the community manager to again address the issue and I've received absolutely no response.
I've sent several emails and called. I know everyone has been out of sorts with Covid over the last year, but no responses is unacceptable. After reviewing the covenants, it's clear that grass is covered (and she agrees as does the HOA board). I couldn't be more displeased with their poor communication and inability to resolve issues that are clearly within the bylaws and covenants of the community.
I've sent several emails and called. I know everyone has been out of sorts with Covid over the last year, but no responses is unacceptable. After reviewing the covenants, it's clear that grass is covered (and she agrees as does the HOA board). I couldn't be more displeased with their poor communication and inability to resolve issues that are clearly within the bylaws and covenants of the community.
Daniel Branham
Jun 13, 2021
This company is horribly mismanaged. They will only collect monthly fees and will refuse to effectively manage their properties. The siding on my condo was leaking by my attic vent and instead of using the right materials to replace it they just boarded it up which made a laundry list of proplems including mold and excessive heat as well moisture in my home, making me sick.
I even had my doctor write them a letter explaining that I am allergic to mold and this is exacerbating my asthma condition and yet they have still done nothing to fix the damages that they caused. If you are thinking of using this company or utilizing any properties managed by this company, run!
I even had my doctor write them a letter explaining that I am allergic to mold and this is exacerbating my asthma condition and yet they have still done nothing to fix the damages that they caused. If you are thinking of using this company or utilizing any properties managed by this company, run!
Elle Maas Davis
Jun 14, 2020
First, let me admit I am woefully behind in my regime payments. I'm a small business owner who's currently struggling, really struggling, and Ravenel and Associates has made a tricky situation increasingly tough. With a goal to catch up with my HOA, I recently secured a tenant for a property I own on East Bay that Ravenel and Associates manages. Covid-19 made it impossible for the tenant to open in April, and to be clear, she isn't yet paying rent, though she has made a dent in the security deposit and has gone about painting and fixing the place up.
The issue is that, while they served as project managers to replace the building's roof, Ravenel and Associates removed and then failed to replace my a/c's condenser. To be clear, Ravenel and Associates emailed all of the owners with a list of questionable units; since my unit wasn't listed, I didn't think much about it. It was only after the fact they thought to "alert" me my unit wasn't functioning, even though the tenant and two listing real estate agents, and I attest it was; also, as it happens, a friend added coolant this past summer and affirms that while he can't be sure, he didn't think my unit was, at most, maybe eight years old (and yes, with the salt water nearby, it might have needed to be replaced sooner than most; that said, as the person who owns it, it was my decision to make).
If there's a funny side to all of this it's that they've told me they can't recall/can't be certain which unit was mine, not specifically, and yet they're very certain mine wasn't working. They made a big show of the fact two of my neighbours' units were from 1985. All too conveniently, they also offered the phone number of their contractor. Gaslighting is one thing -- wantonly throwing out someone else's property is another, but completely ignoring my phone calls and emails to find a resolution, or at the very least, simply admitting a mistake was made and then sitting down to figure out how we might move forward. leaves me speechless.
The issue is that, while they served as project managers to replace the building's roof, Ravenel and Associates removed and then failed to replace my a/c's condenser. To be clear, Ravenel and Associates emailed all of the owners with a list of questionable units; since my unit wasn't listed, I didn't think much about it. It was only after the fact they thought to "alert" me my unit wasn't functioning, even though the tenant and two listing real estate agents, and I attest it was; also, as it happens, a friend added coolant this past summer and affirms that while he can't be sure, he didn't think my unit was, at most, maybe eight years old (and yes, with the salt water nearby, it might have needed to be replaced sooner than most; that said, as the person who owns it, it was my decision to make).
If there's a funny side to all of this it's that they've told me they can't recall/can't be certain which unit was mine, not specifically, and yet they're very certain mine wasn't working. They made a big show of the fact two of my neighbours' units were from 1985. All too conveniently, they also offered the phone number of their contractor. Gaslighting is one thing -- wantonly throwing out someone else's property is another, but completely ignoring my phone calls and emails to find a resolution, or at the very least, simply admitting a mistake was made and then sitting down to figure out how we might move forward. leaves me speechless.
Henry Salas
Jun 08, 2020
Todd Watson
Jun 06, 2020
I have served as a building enclosure engineer for a condominium in Kiawah Island and have worked with the property management firm, Ravenel Associates, for over 12 years. Having worked with many management firms over my 20+ year career, I have found the staff at Ravenel to be more courteous, professional, and responsive than most any other that I have worked with.
Lou Witzleb
Jan 17, 2019
Terri Thomas
Jan 14, 2018
