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Our Belief is that the most successful projects are those which focus on the goals of the client. Essential to this approach is the ability to establish a close working relationship-A PARTNERSHIP-to develop building and site solutions and management strategies in a framework which assigns a high priority to COLLABORATION. A wholly owned operating company of CRM Development, CRM Facilities Management is headquartered in Lexington, KY. The company has managed or currently MANAGES OVER 3.5 MILLION SQUARE FEET and 6,000 ADDRESSES in 257 different locations, for 128 CLIENTS and employs over 1000 people.
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From his time as Director of Industrial Development for two Kentucky governors to the most recent $185 million P3 projects for the Commonwealth of Kentucky, Craig remains hands-on to ensure that aspects of the project are of the highest quality and to the client's satisfaction. During his time with the Commonwealth, Craig has helped to lead economic growth resulting in 22,000 new jobs and over $1,230,000,000 capital investment in Kentucky.
On behalf of our Aloft teams in Louisville, KY and Westerville, OH, we proudly announce CRM Companies as winner of the Marriott Guest Satisfaction Excellence Award. With over 20 years of experience in the hospitality industry, we continue to strive and achieve great customer service for our guests.
Reviews (7)
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Caleb Sullivan
May 31, 2022
This company is ran by a bunch of inhumane Karen's. On day a while back I was really car sick and had to throw up and threw up in a McDonald's bag, it had a hole in it unfortunately and I my friend had to park at this company so I could quickly throw it away before it got everywhere and this rude unprofessional Karen lady who I suppose is an owner or something here starting screaming at me that I couldn't use her trashcan.

Literally was done using it by the time she started screaming at me. It was a while ago but I remember it like it was yesterday. Learn how to treat people, these people are truly trash.
Jiana Snider
Apr 14, 2019
CRM Manager Jeff C. and colleagues have done a great job since taking over our COA.
Whitley Erickson
Jan 24, 2019
Punish owners for not paying perfectly on time but never in the office or around to answer calls. Plus online is always error 404! Ridiculous. Says your office is open still 5pm but yet even at 4pm zero staff! I will fight any late fees. I have proof i tried!
Kyle Fish
Dec 31, 2018
CRM companies is an affiliate with canes and mod pizza. Both places that I thoroughly enjoy! Service is polite, effective, and quick. Great management that always takes care of concerns and requests. Would recommend eating at these locations and CRM as a whole.
Karen King
Dec 08, 2018
Reliable, professional and quick to respond to needs. Hard working and dedicated employees.
Christina Dudek
Nov 19, 2017
We have had CRM manage our neighborhood for a few years and they give excellent service to our community and our board. I would highly recommend them.
Maddie Donoho
Nov 20, 2016
This company is full of some of the most inconsiderate and incompetent individuals I have ever met. As a tenant of one of the properties they manage I constantly am treated with very little respect as they refuse to correct their own errors in a timely manner. One example of this includes being unable to enter the door of my own building for over a week.

They become increasingly difficult to contact and on the off chance you can speak to them, be prepared to end the conversation feeling offended and unsatisfied with how incredibly little they seem to know or accomplish. I wish I could give them negative stars.