Alexandria of Carmel Apartments

We move there in June and we're so ready. Jane has been wonderful to us from the moment we have toured! The grounds are beautiful, it looks so peaceful and quiet. Plus it's location is amazing and a very good distance to everything.

This place is nice to live at but I can't recommend it due to the internet access. Internet here is extremely inconsistent at times and if you work from home this is unacceptable. If you depend on the internet to do your work I would look elsewhere. I have lost many productive work hours due to this issue. Rent here is over 1k and they can't even promise consistent internet.

Updated 4/16/22: They replaced my water heater in the first few days of April, and everything seems to be working great now. Big thank you to Mackenzie for following up on this and getting it done. I updated my review to show 4 stars instead of 3 stars. The only thing now keeping it from being 5 stars is the internet service (which I talked about below).

If Edward Rose changed their provider or allowed residents to choose, then Alexandria would be an easy 5 star rating from me. Original review: I'm a current resident and have lived here for close to two years. I've lived in a lot of places around the greater Indy area, and Alexandria has been my favorite so far. The staff is professional, the apartments are overall well kept, and maintenance has always responded quickly.

The residents around me are quiet and keep to themselves. Other than work or seeing friends/family, I never have to venture far from home because everything I need is either right here or no more than a 10 minute drive. Just some advice if you're looking at apartments here: if you rent a unit closer to a roundabout, you're going to hear a LOT of honking throughout the day.

It doesn't bother me at all but I know some would mind. I knocked off two stars for two main reasons. The first is that internet service is through Alexandria / Edward Rose. We can't choose our own provider. This wouldn't be a huge issue if the internet was reliable, but it's just not. It goes up and down somewhat regularly, and there have been several occasions where it's been down for several hours.

I think the worst was an entire day this past Thanksgiving. Every provider will have a hiccup sometimes, but this is by far the least reliable internet I've ever had. The second and biggest reason is this: nothing in my apartment really breaks. except the water heater. It breaks regularly, and I've lost count at how many times I've tried to jump in the shower to be met with cold water.

I've never seen anything like it. Emergency maintenance has always responded quickly, but my big problem here is that between regular tickets and emergency maintenance calls, I'm somewhere between 15 and 20 instances because of the water heater. It's honestly a little ridiculous at this point. If someone can finally fix this problem I've had the entire time I've lived here, I'll be more than happy to update this review.

In the grand scheme, these two issues are not the worst things ever. I've dealt with FAR worse in past apartments. So with that being said, my experience overall has been positive, and I would still recommend living at Alexandria.

This apartment is great! I worked with Mackenzie Truelove and it was an awesome experience. She was able to provide of quick turnaround and take care of all my needs, above and beyond!

My family and I moved here on December 14th, 2021. We couldn't be happier. We love it here. The staff is charming and accommodating, especially since we are moving from California Jane helped us set up everything and even did a virtual tour. There's so much light in our apartment; we love it. The neighborhood is so beautiful and quiet. What more could you ask for can't wait for more years to come. We are delighted .

The apartments were great but if you have to break lease (even legally) they will wait until several years down the road to collect debts. Even after I provided documentation proving I broke the lease legally, they are still trying to hold me financially responsible for more thank $1300. They were nice enough to bring that down from over $2500.

I lived here for a couple of years. Most of the time, it was alright if we didn't have to speak to anyone. The maintenance does like to argue with the tenants, and tell the tenants it's not their job its up to the tenants to do repairs on their own units. They staff in the office they are nice. they will just jump to conclusions thought and will just do what they want instead of doing an investigation.

When they want you to move out, they will stop all communications with you. they will not return any emails, phone calls etc. I do wish them the best, and hope that other tenants have a better response and have an enjoyable time living here.

Prices have really went up in the last year? Quite pricey, when newer more modern apartments in area are charging less rent! Internet service is horrible, but no choice on service provider, and you're charged for vallet trash service, rather you use or not? Staff and Management seem to change quite frequently, maintenance is a joke? Property management come and go, no consistency? Common repairs aren't repaired properly? ** Great Location tho!

Great place to live in! Beautifully constructed, Must consider. I enjoyed my time here thanks to the lovely ambience and professional support team. The residents lounging area is opulent and charming- its accompanied by a fitness center and a conference room which can be booked in advance for official reasons. Their annual residents appreciation week is a great effort to celebrate its tenants and engage them socially.

Lovely lake area and poolside. A slight pitfall was that sometimes we did experience a delay after reaching out to the authorities- but from what I understood back then, they were getting better at it on repeated follow-ups. Overall, I'm quite happy with our former apartment-turned-home there! :

Relocated to Carmel earlier this year from Denver. Nice and quiet apartment community with all the amenities and a responsive staff, dining and shopping options within walking distance (including a Starbucks :) and an A+ school district. It's been a great fit for our family.

We searched and researched for nearly a month, so many apartments and town homes in the Carmel and Noblesville area. There always seemed to be issues with the process, but mostly the reviews and run-around were what turned us off. Finally, we found exactly what we were looking for at Alexandria. Ryan and his associates have been very accommodating to our needs and timing. Ryan gave a wonderful virtual tour via Zoom and gave us great follow-up! We ended up having to go another direction, closer to my new job, but if I were ever in need in the area again, I would head straight to Alexandria of Carmel!

The Alexandria Team has been extremely helpful and kind. The landscape is very clean and all of my maintenance requests have been handled in a timely and effective manner. The valet trash service they offer is an awesome amenity to have when living in an apartment. I don't have to worry about parking because there is plenty of parking around the entire community. I love the location because it's close to everything I need! (Grocery, food, gas, dry cleaner, etc.) I would recommend anyone moving to the Carmel area.

The new Property Manager Kailyn is awesome! So helpful; I just transferred to a new unit, she and all the staff made it an absolute breeze! Thank you all!