Brickshire Apartments

Was invited to hang with some friends at this place. Pool is excellently well kept along with the clubhouse facility. Staff was really nice.

A heads up for anyone applying. If you apply and pay a application fee of $50.00, and pay the holding fee of $250.00 to hold the apartment you were interested in and decide not to rent after reading the lease terms you will not get your holding fee of $250.00 back. I understand not receiving the application fee back but if you are not going to rent the apartment why are they keeping the holding fee.

Can you say corrupt boys and girls! We just made $250.00 for not offering any product or service. (Just my opinion). This is a great policy, let's make it manitory. In other words agree with and sign the lease or we will charge you if you don't. Absolutely brilliant business decision. If anyone wants to give away $250.00 feel free to send it to me, I am sure Edward Rose & Sons do not need it more then I do.

Awesome place to live. Came a long way and looks great daily. Wouldn't trade it.

Fantastic Staff. Very open to hospitality. And, the courtesy officer is the BOMB!

I love how everything look I'm about to get my first apartment but I have one cat that's coming along do they allow pets

Each staff member I've communicated with has been responsive, helpful and professional. Shelly and Emily have been phenomenal.

I love Apartments, I have never seen a property manager work so hard as Shelly. There is also a assistant manager by the name of Elena, who also go beyond for us. It doesn't feel like we are in a apartment complex, it feels more like a nice Hotel.

I have lived here for over a year, though the units themselves are very nice(but overpriced), their maintenance is absolutely horrible. I have had two requests out in. One has been waiting months to get resolved and the first time I inquired about it, they said it was already done and it wasn't. Months have gone by and many phone calls have accomplished nothing.

The second request, which is living room lights not working has been going on for weeks with no response despite numerous phone calls to the office. All of this after they raised my rent after signing a new lease and also told me it would cost more to sign a year rather then a shorter lease. I know. That makes no sense, but seems to be a trend here. It's sad because I really likes it here in the beginning.now I can't wait for my new lease to end and leave.

I have been at Brickshire for a couples months now and I am very happy living here. I like the floor plan of my apartment. The rooms and closets are spacious! The girls in the office especially Elena and Jessica are very patient and will do everything they can to help answer any questions you may have. The maintenance crew does a fantastic job at getting anything you need at a timely manner. I would definitely recommend living here!

I've read most of the reviews on here and thankfully the problems have been fixed. They have added downspouts to deal with rain and melting snow, they've implemented a trash service that will pick up your trash at your apartment, have upgraded internet, and we haven't had a problem with roaches, bugs, or rodents. After being here for over a year, we're very pleased with the improvements, community, and staff.

Sad place to live roaches and bugs in apt. Nothing got fixed bad internet bad cable very inexperienced staff there favorite word is I'm sorry you can rent in Chicago and get a bedder place the pool was closed all the time for infection

NEVER RENT FROM BRICKSHIRE IN MERRILLVILLE INDIANA. I've lived here for years however since the new leasing office employees have started Brickshire I'm getting bogus water bill charges. I recieved a water bill last Spring for $97 that I paid not paying any attention then the next month I recieved a $181 the following month and IMMEDIATELY called Shelly at the leasing office and was told " she saw I had a sprinkler water leak". That's not true I've never had any leaks in my unit. Shelly explain let me get this correct and she apologized.

Now two months went by and my invoice was corrected and then the charges appeared again. I called back spoke to Elena again another apology and then she said let her correct the bill and was told to send it my rent minus those incorrect charges. I was assured that it's corrected. I've left messages and dropped off written letter to the leasing office to ensure those charges was removed. I've recieved a court summons for a charge almost $700 from that $181 water bill. Ironically I've recieved the summons a day after I spoke to Shelly about my family security being violated when the maintenance man left two on my master door keys and two of my mailbox keys on the outside of my door.

I asked for the corporate office she gave me a telephone to someone in Indianapolis name Steve which he hasn't called me back after Ive left multiple messages. There's been so many issues within the last 12 months I can't stay here. I would never recommend anybody to stay here.

Words cannot express the horrible experience I have had here at Brickshire Apartments, located off of Merrillville Rd and 93rd Ave in Merrillville. From the infestation of biting, flying and swarming GNATS, to the petrified funk fuming from the hallways, to the mounds of garbage that fill the sidewalk and driving area in front of the 'every-other-day' broken garbage compactor--Brickshire Apartments should be reported not only to the BBB but also to the Lake County Department of Health.

When my concerns regarding the overwhelming, multiplying gnat issue was reported to the current property manager as well as the leading agents, my concern was brushed off. In fact, my concern about the Dumpster/fungus disease and germ spreading gnats was bombarded by an attempt to pacify and mitigate my concern. I was told, " Yeah, we have them here in the front office too.

I can't even eat my lunch in here." Following that egregious remark, I was them informed by the same leasing agent, " My boyfriend also has them!" REALLY. You equate my issue and the condition of the apartment community that you work for with that of your boyfriend's? Ridiculously irrelevant! I have no idea how your boyfriend maintains his house/apartment. (As a matter of fact, that comment could have been considered elusively derogatory.) As a tenant with a family, we can't enjoy breakfast, lunch or dinner without bugs landing next to or into our food.

We can barely run the hot water or water of any temperature, to be frank, without at least 3-4 gnats swarming to get to the droplets of moisture. And finding them in the fridge and the freezer, laying upside down after they have miraculously entered and died from the cold is just disgusting. I BEG YOU: PLEASE TAKE ALL PRECAUTIONS PRIOR TO MOVING HERE! TALK TO THE OTHER TENANTS YOU SEE! DO NOT SIMPLY USE THIS POST AS YOUR ONLY EVALUATION-- INVESTIGATE FOR YOURSELF TO DISCOVER EXACTLY WHAT I'VE POSTED. AND WATCH THE VIDEOS!

For the love of god DO NOT LIVE HERE! The apartments are nice. However, the staff is a bunch of airheads. Every time I asked Elena anything the whole year I was there she would give me the wrong information. Almost every issue we had in the apartment went ignored until we reported them to the Better Business Bureau. Elena never told me we had to use their internet and at the time it was incredibly slow.

That affected my job. I hardly got water to come out of my bathtub and it was never properly fixed. The day I moved in the place was dirty and there were mystery hairs in the bathtub. The Kitchen floor was sticky with hair and food in the corners. It was a nightmare. When we were house hunting I called Elena and asked her what we should do as far as us not knowing if we were staying another year or moving.

She told us to fill out another year form and if we found a house she would just rip up the paperwork. NOPE We bought a house and told them we were moving. We told them a month ahead of time. One week before we are leaving Shelly calls and says we owe $3000 for breaking next yrs lease. Elena lied repeatedly that she told us anything. She has been a thorn in our side since we moved in.

She and a few others are just plain incompetent. Do not trust her or any of them. Technically what she did was verbal fraud. We have reported them and called news stations. This whole company is unprofessional and I personally question their billing statements for certain things, as well. If they are ignoring you make sure to report them to the Better Business Bureau.

That seems to be the only way to get them to respond. They have to be paying people to leave good feedback. It used to be horrible and for good reason. Do yourself a favor and live somewhere else. I had better landlords in Chicago.

There has been issues with the trash compactors numerous times within the last few months. The doggy poop cans overflows with dog waste bags, their rarely emptied. The snow removal on the property is a JOKE! Service work orders are delayed while the maintenance team ATTEMPTS to remove the snow. I'm not sure why Edward Ross properties doesn't use contractors to provide this service.

One of the catching promise while viewing the complex prior to moving in was that work orders that are placed by 3pm (Mon-Fri) is the same day repaired. Maybe this theory would exist if the maintenance team was fully staffed. Overall Brickshire is a quite community.

The upkeep at Brickshire Apartments is appalling. The garbage disposing compactor never works and garbage piles up, rodents, bugs, stink, and totally unsightly. I am ready to move already! All the management provides is excuses.

Too bad Edward Rose doesn't pay attention to the Yelp Reviews. We lived in this complex for nearly 3 years. We had quite a few problems- everything from our cable going out for over 3 weeks (with maintenance promising to fix it); dryer broken for over 2 weeks, and the best of all- the violent couple who lived above us and decided to throw down at least twice a week at 3 in the morning.

I called the Merrillville Police on them 3 times and complained to the office no joke OVER A DOZEN TIMES before they FINALLY evicted them. Pretty certain they were also either growing weed or dealing with VERY large quantities because it ALWAYS smelled like cannibus field when you walked into our building with the most potency coming directly from their apartment.

Oh we never got to fully enjoy the beautiful pool because there were always some unsupervised kids in the pool screaming and yelling and calling each other the N word. I complained about that too, but again promises were made that they never followed through on. One day my building smelled like something was on fire, so I called 911- come to find out some more unsupervised kids in our building were burning paper and throwing it on the floor. I'm sure they're happy that didn't cause a real fire bringing on plenty of insurance fun! We finally got some sense and bought a house. The office girls were super nice and treated us with respect, but that's about all I can say on a positive note.

I am looking for apartments and I came across this complex and view the photos of the units and they are cute. I recently became a reviewer I have learned to do research first and after reading a few reviews I noticed a few that stood out. Then I skimmed through the rest and noticed that all the positive reviews come from Caucasian people and the bad reviews come from African American and a few other(brown) ethnicities and came to the conclusion that this apartment complex is kind of racist but maybe it's just me.

I'm very disappointed in Brickshire Apartment in their snow removal process. Our residential streets and sidewalk looks like an ice rink. This is just the beginning of winter and first impression is the most crucial time for residents to decide on renewals of lease. I will not be surprised if we have many incidents due to residents and visitors swerving into park cars and falling due to non-shovel sidewalks that are ice slopes. I'm so disappointed and shame on Brickshire Apartments by Edward Rose Management. Don't bother contacting or emailing it will get thrown in the archive of non-responsiveness.

Words can't express the feelings I have toward this company. Starting from the misinformation to robbing money from my deceased father. Tammy will tell you anything to get you in the door. She doesn't obey to the fair housing law. And the manager Kia is NEVER available. They can't keep up with payments and say one thing and do another.

Now my father passed after a month living there and was told to but in the notice to vacate. Once I put it in I asked will it be ok to leave my the 30th because I can't afford to stay. Now here I am with a check of $461 out of $1354. They charged 12 days in April and "charges" that weren't paid in February or March! No one called and reached out to me about this charges. I'm will NEVER recommend this company to anyone! I'll see you in COURT Edward and Sons!

Where to begin. I cannot believe that after only living here a few short months (2) I am ready to move out due to the lack of competency in this place. I mean really! With all the issues that they have going on they should really stop renting to people until they get them fixed. There is only one person who works in the office with a manager who hides in the office and never comes out to deal with the people.

Corporate who never returns calls and or emails. Promises that are constantly being made and forever broken. The one thing that this place is great with is EXCUSES! They are ready to tell you whatever you need to hear to get you out of the door. They tell you that what you needed was just done and then never gets done! My only alternative is to report this place to the BBB for false advertisement. There is nothing luxury about this place, but headaches.

DO NOT rent from this property. I began my inquiry with the leasing agent, she was nice and helpful, the property was beautiful so I decided to return and fill out an application. Everything went downhill form there, I was told I was approved and could come out to see the actual style apartment that I wanted, I began this process in January, it's not April and I still have not seen the actual style apartment.

The property manger was involved and another leasing agent, they all are unprofessional and dishonest. I was told that they have it where you can pay your rent online, the leasing agent assured me that she lives on the property and pays her bill each month this way, when I went to inquire about this for myself I was told it was not even set up and to just send my money in, but I Still haven't seen an apartment nor had they every drafted any paperwork up for the apartment after I had been told on numerous occassions that would be done.

Many visits and phone calls later I just had enough. I really wanted to stay here but afer dealing with these people I would not recommend Anyone to do business with these people. They ran an additional credit check that they should not have. RUN. Please find another property, everyting that is pretty on the outside is NOT always pretty on the inside!

This place is ridiculous! It's not worth your money, I should of bought a house. It may look "nice", but that's about it! I lived here for many years. I was happy to leave, because I was relocated for my job. The Management staff is horrible. Many apartments where robbed when I lived their, including main and I was not on the 1st floor. The Property Manager didn't even have enough respect to call and make sure everything was okay, She only sent an email!

The maintenance staff was horrible to, it took days to have anything fixed. Paying that much for rent was not worth it! This place has been nothing but horrible, I will never recommend or live at an Edward Rose Apartment complex again nor will I recommend them to anyone I know!

I have rented from numerous apartment complexes over the years. This is the most expensive and worse run complex ever. There has been a raise increase in rent every year I have been here(3). They purchase DISH TV and resell it to you for $33 a month, if you want HD you must pay 20 more, which DiSH TV will give you free HD if you already are a subscriber.

Thus overcharging you $20. The internet is horrible and they will not allow you to get any other than their internet. The max speed is 750KB/ sec and is slower seeing as you share that with the whole building. This is a $33 charge also(more if you do not get the bundle). The latest kicker is there a water bill. Each unit has a water fee with its own meter.

The great part being there is a $4 "administrative fee" every month no matter how much you use. The club house closes early everyday so if UPS drops off things you have to get it on the weekend and pray someone is there. The only pro is pets. My dogs are the only reasons I still live here.

This place seems really really nice when come over. But the quality of people they let into this place is crazy. You think you are getting "luxury living" (per their advertisements) and it is not at all. They are crooks and will nickel and dime you for everything! We made a huge mistake in signing another lease and we are now paying for it. Everyone we know here is extremely unhappy as well. The property manager is rude, incompetent, and uneducated. Please pass this place up!