Froerer Real Estate Inc. Property Management

My husband and I have been renting from this property management for over a year and it has been one of the best experiences we have had! Every individual we have come in contact with from this company is super friendly, especially Carissa! Every time we put in a work order, she always reaches out to us within 24 hours and is just super awesome!

07/05/2021 I will start with read your lease do not just sign it. I stress the fact read your lease have a lawyer lease. I can say don't they repair anything it becomes a fight to get things done. I was told to move. So when I said I would. That's what keep saying I thought you were moving. they still have not put it in writing. I read what people have wrote and I'm afraid I will not receive my prepaid rent or deposit back.

I tell you again read your lease and have a lawyer on call you will need it. Update 03/22/2022 still no repairs done even when it was leaking on top of my stove. All I can say is run run away from these people they will only make you miserable

Im so glad I read all this comments today, we applied for a property and and we got a called today and we told them, to Leslie that we are very interested, but we had a problem long time ago with paradigm BC it was a misunderstanding and she said sorry BUT OUR STANDARD IS HIGH. we can't approved you and hang up. She was very rude honestly what a bad customer service.

So so Glad we didn't rent from this people. We are looking for a place desperate but definitely we don't want to make business with this organization. To all of you before you even consider them take consideration of other people bad experience and stay away from them.

Critical: Professionalism Froerer does not provide a full breakdown of what they needed to fix/clean when you move out. This results in inflated charges against your security deposit for cleaning the place and patching/painting walls. We received only 6% of our deposit upon moving out.

Froerer has a great structure to meet your property management needs. They have an in-house maintenance crew and select quality vendors to ensure each property is taken cared of. The property managers are professional, experienced, and very hands-on. It was a pleasure working with Troy and Lance and the Froerer team!

Just got an eviction notice due to our property being sold. "We received notice as well that the home has been sold and that you are to pay rent to the new owner as instructed. Sorry for the late notice, but we didn't receive much either that they had closed and wouldn't be using our services. Your deposit will be transferred to them as well. thanks. Lance." This was there way of letting us know through a text message this literally was sent the day the eviction notice was placed by the new owner.

We got ahold of the new owner and they let us know that froerer management was aware of what was going on for the last few months Which is interesting to say the least because just last month we had a charge on our portal account asking for a deposit of 1300$ which was odd because that deposit had been paid in full And when we asked to have it removed they were ignoring the situation and acting unaware of what was going on how or why that charge showed up on our account Had we paid that "deposit" they would have taken it no questions asked which makes me feel like they were just trying to pocket some extra cash. This has not been a pleasant experience I WOULD HIGHLY RECOMMEND THAT YOU STAY AWAY FROM THIS PROPERTY MANAGEMENT!

We rented a home for 6 years from them and I'm glad to be done. Here's some of what we experienced: The bad - We had to follow up with them every year when it was time to nenew our lease. - They tried to double charge us a number of times. For example, when we moved out they sent us a bill saying we owe them $213 whereas they really owed us over $700. Thankfully we were able to dispute and get our money. - They will say one thing verbally and then fall back on the lease agreement when it benefits them. - One of the line items they put on a bill had the number $238.50 under the description. What!?

Later Troy explained what it was for and apologized that it was sent out that way, which was appreciated. His explanation seemed legitimate according to the lease agreement, but who does that? The good - They were usually polite, though at times not so much. - They got on top of maintenance issues really quickly which was nice. - They always got back to us about communication from the owner pretty quickly. - Technically they didn't have to prorate and give us back money from our last month of rent after finding new tenants, but they did. - We got a really good deal on our condo and really loved living there, though I'm not sure that had much to do with them.

I'm so impressed with Froerer Real Estate, with the prompt and courteous service they've shown to me and my family while selling my parents home! They always were there if I had any questions or concerns. They were also very friendly and completely understood the circumstance we were all going through after the passing of my mom. So very thoughtful and patient when any of us had any questions.

I've recommended them several times to friends and other family members who were looking for an agency to help with there real estate needs. They were truly a wonderful and helpful staff with compassion and gratitude for the way they represented us! I will always use them, and I highly recommend them to anyone who's looking for a honest and reliable company!

I lived in Froerer's properties from November 2019 to April 2020. While living there, I had no problems or conflicts with them. But after moving out, I received 1 letter 6 months after moving out telling me I had a bill due. I attempted to contact them for nearly a month, always being told I needed to wait for Lance. After I finally got ahold of Lance, he was abrasive and difficult to talk to.

The one ray of sunshine out of the whole process was Maddie, I only spoke to her for a few minutes and she instantly fixed my whole problem. She made up for all the other shortcomings and then some.

Great company, great people. Very professional. When I say professional, I mean you really have to know the leasing/renting business to know what professional means as a manager/leasing agent. There are good reviews and bad ones here I've seen but I've worked in leasing over 5 years and you really can never win with anybody and it also depends what kind of properties are managed.

A lot of people don't know the business so it's easy to blame a lot on the employees/landlords etc. But being in this business you see A LOT of nasty people, like they don't have no sense of respect for the working class. Also with being in the business, people do not know what they get into most of the time! Those people who do know/read what they get into, know what to ask and have ZERO COMPLAINTS.

I rent my self and have been for many many years so I know when I'm with a bad landlord or good. This company is not one. Unfortunately those on here who complain a lot is because they had a lot of issues already and can't follow through with contracts or just needy and can't do things for themselves on simple things. When I rent, I rarely and hate calling maintenance if it's something I or my husband can do for ourselves. Point blank period, that simple. Sorry not sorry

Froerer has been managing our home (we are the property owners) for 7 years. They have found and kept quality tenants in the home, without it sitting empty for more than a couple weeks between tenants. Any time there is a "red flag" for a potential renter, we are informed and are asked to make the decision to accept or reject the candidate. We have not had any unexpected fees or charges on our end.

We are notified by email of any maintenance requests from the tenant and Froerer responds to them quickly to send a maintenance worker to the property. I have never had any issues contacting them and they are always very friendly and helpful.

Froerer Property Management was the company we hired July 2014 to manage our South Ogden single family home. I can commend this company for getting the house rented within a week of hiring them; however, they put slobs in our house who would not take their trash out to the curb for weeks and allow it to overflow and blow all over the neighborhood. Froerer Property Management would also need to be reminded repeatedly to complete work orders such as fix the gutters, turn on the sprinklers, fix the gates, paint the trim.

In February 2015, a hot dog trailer (to sell hot dogs at events) appeared in the driveway. We asked the property manager in March to have it removed because it is an eyesore. The property manager states per city ordinances, the tenant can park it there. Well, per my lease agreement anything I do not like and ask to be removed, must be removed. We've asked the property manager four times to get it removed or store it out of site.

In March 2015, our neighbors informed us that there are 2 men living at the house. There are only 2 women and 3 children on the lease. Two more men would put the occupancy over the limit, but also breaches the contract because these men are not on the lease. We asked the property manager to investigate. He came back with the men were there for lunch and that the neighbors are discriminating.

We pressed the property manager to investigate further in the coming weeks because we were convinced those men live there. The property manager said he would follow up, but then we would never hear from him. We would then remind the property manager about our request and he would say he would look into it and get back with us. This has been going on since 3/14/2015.

He continues to avoid giving us a status update as to the men, their vehicles, removing the hot dog cart, and the rusty unregistered boat that sits on the RV pad. I've also attempted to contact the owner of this business to impress upon his employee to tend to our property and he has not responded either. In January 2015, there was a break in at the property.

Recently I have obtained the CSI report detailing the break in. The one man's name who I have been alleging lives there, is included in the report and he admits to the officer that he lives there.

In a 1 year time period this company:
-did not bring in the tenant, we found them with a ksl ad
-did not return multiple calls from our tenants
-did not act promptly or properly notify us of maintenance issues
-did not approve electrical work with us before hiring someone to do it (our home builder would have covered the work with their own electrician).

We were sent a bill and when we refused to pay because we did not approve, we had to threaten a lawsuit before they begrudgingly owned the mistake.
- did not post an ad on their own website for a whole week when our home became available to rent again. We had already posted a ksl ad and that's all they did in a 1 week period. (2 ksl ads for the same house!)
- routinely do not answer the phone, or if they do, you are put on hold for a long time.
- nobody is on the same page there, multiple people work the office but nobody knows what the other has done or is doing. VERY poor communication within this business.

DO NOT USE THIS MANAGEMENT COMPANY!! Huge waste of time and money.

I purchased a home through Froerer Real Estate 3 years ago and have been working with them as my property management company ever since. They always respond quickly to emails and phone calls, I have been very satisfied with their service and the renters have been great.