Full Service Property Management with unbelievable customer services. See some of our many upgrades below, just implemented 6/1/09. We currently manage over 65 buildings in the city of Albany. We have manage anything from a single family homes to 30 unit complex, as well as mix use commercial and single standing commercial property.
Our unique software allows Owners, Tenants, Vendors, and Managers to all collaborate online for the most outstanding customer service and efficiency gains we have every seen.
Owners Can:
-Receive rental money as electronic deposit to their bank account.
-View all many reports online, such as, Rent Roll, open work orders, detailed income statements, disbursement history, signed leases & applications, complaint correspondence by tenant, legal documentation received by municipality, and much more.
Tenants Can:
-Apply for apartments directly online
-Will pay rent electronically.
-Submit maintenance or inquiries online to be tracked by ticketing system and are kept full aware of managements progress to resolve the matter.
-View Copies of their signed Lease & Application
-View property manager announcements,documents, or legal notifications online.
-Receive phone messages, blasted out to all tenants or a particular group for verbal notification on their phones.
Vendors Can:
-See work orders assigned to them and update the status of these items.
-Bill our affiliate company, Capital Region Contractors LLC (handles all maintenance) directly online. This is all within our management software allowing us to know of work order statuses much more quickly.
-Be paid by electronic deposit (coming by 6/21/09).
Served areas
- Albany NY
Highlights and features
- Completely Internet based with local office in Albany, NY
Associations and certifications
- GCAR
- NYSAR
- DAMA
- DANA
- NAR
Reviews (2)
Marc T.
The Empire Property Management Group has managed my residential housing units in the City of Albany and Town of Bethlehem for more than 6 months. During this time they have shown the utmost in service, professionalism and attention to detail that I require. Through our efforts, the properties managed by the Empire Property Management Group have vastly improved and as a result the surrounding neighborhoods have benefited accordingly.
The intention of the Empire Property Management Group is always to improve the properties that they are charged with managing and as a business, to provide high levels of customer service to both property owners and tenants they serve. They would and should be considered an asset to any commercial district as a viable, conscientious and growing business concern.
The intention of the Empire Property Management Group is always to improve the properties that they are charged with managing and as a business, to provide high levels of customer service to both property owners and tenants they serve. They would and should be considered an asset to any commercial district as a viable, conscientious and growing business concern.
Lawrence R H.
I have found them to be scrupulous in their commitment and adherence to the highest standards of honesty and integrity, professional competence and effectiveness, and to a devotion to the fiduciary interests of the clients they serve. I could make no greater statement of confidence and respect for their organization, than to entrust my real estate holdings to their care - and that I have done and continue to do.