Chapman Properties

This property management are not professional they don't return calls, along with never answering the phone, they like to try and charge rent that has already been paid and they are crooks and they will rob you blind if you let them DO NOT RENT FROM THESE UNPROFESSIONAL CROOKS. They don't deserve the one star image them.

PJ and his team constantly work hard to ensure that the property management experience is one of transparency, accuracy and ethics. Highly involved with the constantly changing legal framework, I would recommend this company for anyone with a rental in the Boise and surrounding area.

PJ Chapman runs a great PM company. Solid service and very experienced in what he does.

Chapman Properties took our property over during a bad situation created by a terrible property manager. PJ and company helped navigate us through that mess and make arrangements with our current tenants that we have had for over eight years. It has been a pleasure working with Chapman Properties and I would recommend their services to others.

Very reliable and trustworthy company. Had been working with PJ and Kristal for 10 years now, and never had an issue. Open and timely communication, detailed updates, well established agreements and property management policies, making working with Chapman a great experience

I have been using Chapman for my rentals in Idaho for the past 2 years. I am an out of state investor and they manage my all of properties for me. I couldn't be happier with the service I've received over the years. I am not the easiest person to deal with(ask my wife) and they are always willing to take on my demands and solve any problems I may have in a timely manner. I would recommend them to anyone looking for a property manager in the Boise area.

Chapman have been managing my properties for over ten years now. I am happy with their service. PJ have been easy to work with. He is friendly, professional and good at what his doing. Chapman is part of the reason that I decided not to sell my newly remodeled property. I trust him! I would recommend Chapman to my friends.

If you choose to rent from this company keep ALL records and correspondence. Document everything and get a lawyer for your move out date. My husband and I moved out in November 2020. We're still waiting for a response from our letter disputing charges for renovations the property manager made after we vacated the residence. We were charged for smoke alarm installation and bathroom towel rack/bar installation.

All of which were present during our last walkthrough upon vacating the property and are listed on the move-in checklist. Chapman also tried charging us for installation of a CO2 detector which was never present during our three year residency. At this point I'm not sure if PJ is colluding with the cleaning company or just a terrible person. This company does not respond to emails or phone calls; we moved out of state and have never had an issue getting our deposit back before. Certified mail correspondence has not resolved the issue either. Our next resolution is to seek litigation.

This was my second property manager and was amazingly better than the first. Made lease management, maintenance, rent collection and tenant relations extremely easy. Just sold the property but will certainly use again if I buy another.

I have nothing but good things to say about Chapman. They are attentive and treat us fairly. They address our issues quickly and resolve just as quickly. We've never rented from a property management company so we were a little apprehensive going in but feel they are better than dealing with owners who rent directly. So far so good - thanks Chapman.

Chapman Properties has been excellent to work with. They are very knowledgeable of the industry, especially with ever-changing policies with covid-19. Small company that really knows their stuff.

Let me be 100% clear. I was NOT a renter. I hired this company to manage my property in the Pine Tree Village Subdivision. My entire experience was a nightmare. The owner is disgraceful, unprofessional and rude. As a business owner doing business with another business owner, I had very standard and fair expectations. Mr. Chapman (the son) failed every step of the way.

I was living out of state at the time, and basic communication regarding my property was necessary due to the fact I decided to list and sell the residence. Many inquires as to the status of my property took weeks (if I was responded to at all). When I tried to escalated the communication issues and lack of performance, I was met with volatility and threats.

My attempts to pursue legal action against this company due to breach of contract did not proceed because he has many Boise lawyers on retainer. If you are a homeowner looking for a reputable property management company, if you expect basic professionalism and service, if you expect a decent honest experience. Take your business elsewhere. In my opinion the current owner leads with his ego first, and doesn't truly care about the needs of his clients (the property managers) beyond collecting his percentage of the rent. A truly regrettable experience that ended up costing me money, instead of making it.

Updated for May 2019: Many people try their hands at property management, but it takes a special kind of attention and mindfulness to run the kind of property management company that makes a tenant want to stay with, recommend, and seek out for future opportunities. Chapman is one of those companies. Chapman is extremely professional, and they speak the same Golden Rule of other professionals: if you become a Chapman tenant, treat your property like you own it; because Chapman respects its tenants like they have home-ownership rights.

If you're a tenant looking for fair treatment, responsive attention to maintenance, and clear and transparent accounting, you cannot do better than Chapman Properties. ***************************** I have been so pleased with Chapman. Clearly, their great reputation enables them to secure management contracts with some of the area's best properties.

I am lucky enough to have found a great property right on Boise's Green Belt, near restaurants, recreation, and my work. Chapman makes it easy to live here, since we've developed a trust relationship. Chapman knows that we take good care of their property; and in exchange, I know I can count on Chapman for the highest degree of service, above and beyond what the law requires of a landlord.

We hope to rely on this great service for years to come; and if we ever outgrown the property, or want to down-size, I know I'll go to Chapman first in my search for that next special place to call home.

I have used Chapman for several years and they are spot on in managing my units. I have used other companies in the area and they just do not compare. They make it so easy to be an owner. PJ and his team are top notch!